Customer Testimonials

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DealerRater May 26, 2022

Francisco Rangel has been hands down the best salesman. He was able to get me in a car that I am beyond happy about. Thank you

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DealerRater May 17, 2022

The experience was great from the start especially with Ann Marie. She really took time to explain the process and did it with a smile! Great service advisor!

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DealerRater May 10, 2022

Nice first visit for an oil change, will continue to use Hawk as my preventitive maintenance location

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DealerRater May 3, 2022

I purchased a 2022 Jeep Wrangler from Hawk Chrysler Dodge Jeep and the service was perfect. Alexander worked hard to make sure I left with the vehicle I wanted at the payment that works best for me.

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DealerRater May 2, 2022

Jason L and Heather worked with my car buying consultant (The Car Chick) to help me order a new Grand Cherokee Summit at a very good price for the current market. Everything went smoothly and easily once the car arrived. Jason B took me through the delivery, and I was in and out of the dealership quickly. Great experience.

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DealerRater Apr 29, 2022

Buying a car from Hawk was a wonderful experience and the salesman, Jason beltran was a great informative help. He bent over backwards for me.

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DealerRater Apr 19, 2022

Fantastic experience at Hawk. Super easy, straight forward and chill. Ask for Cisco - best profesional I have ever worked with. I do not enjoy car shopping but this was so unexpectedly enjoyable.

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DealerRater Apr 14, 2022

Quick oil change and tire rotation. Fast and friendly service. Prices were as I expected them to be.

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DealerRater Apr 13, 2022

My engine light was on and needed help, Jorge Nava set me up with an appointment, they found the problem same day and got it fixed. - the servicemen there including Jorge were friendly easy to work with, and explained some things I didn't understand. Thank you Glad I called them the work wash done in a few hours.

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DealerRater Apr 12, 2022

This place was great. Saw an add on their website, their people contacted me, I set up an appointment, the vehicle was ready for test drive and we bought the vehicle straightway as advertised. Wen back two days later to drop off trade in and pick up new vehicle. Everything was great and everything was easy. Go to this place, if you are close or far, this is the place to buy a Jeep in Chicagoland.

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DealerRater Apr 12, 2022

Good service and quick as well. Customer service was very great. In and out in less than an hour.

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DealerRater Apr 9, 2022

The best experience I’ve ever had. They got me in a car that I love and can afford.

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DealerRater Mar 27, 2022

Made the process quick and easy! I was able to get the vehicle I wanted!

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DealerRater Mar 27, 2022

Best buying experience. Joel was very attentive and professional. He answered all my questions. I definitely recommend

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DealerRater Mar 25, 2022

Our experience was extremely pleasant. The salesman, Alex was exceptional, professional and attentive to us.

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DealerRater Mar 24, 2022

Annmarie was pleasant and courteous. She offered me services and made sure my Jeep was moved up in line for service since I was unable to get a rental. She provided a ride for me to and from the dealership. I will ask for her again on my next service visit.

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DealerRater Mar 24, 2022

This dealership is clean, courteous, kind and efficient. I feel confident trusting them with my car.

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DealerRater Mar 22, 2022

Fast, friendly service, attentive staff, clean waiting room with vending machines and large television screens. My car was quickly diagnosed and I received a fair quote for the service. My van’s battery was changed in no time. I even got an oil and filter change and a complimentary car wash all done in 30 minutes. I am a very happy patron.

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DealerRater Mar 21, 2022

I worked with Jason Beltran at Hawk on my most recent purchase of a Jeep Wrangler, and it was the best car buying experience I've had. Everything was straight forward and easy to make decisions. When I came to pick the car up, everything was ready, exactly as we had discussed and I was in and out in under 30 minutes. I would definitely go back to him again!

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DealerRater Mar 21, 2022

Awesome thanks great service and sales nice employees serving fast good at communicating will recommend

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DealerRater Mar 19, 2022

Just purchased a vehicle from Hawk for the first time; a 2022 Wrangler Rubicon. It was by far the best car buying experience I have ever had, and this is my 12th or 13th new car. I dealt with salesman Jason Beltran, and it was such a pleasant experience. I got a great price, and there was zero B.S., the purchase process was so quick and easy! I would recommend that ayone looking to purchase a Jeep goes to Hawk CDJR. I bypassed 5 other Jeep dealerships that were closer to me, and came from Yorkville IL for the purchase. AWESOME ...

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DealerRater Mar 18, 2022

Jason Beltran was very helpful and responsive to all our questions. Great service and very easy purchasing process.

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DealerRater Mar 18, 2022

Best service I have ever received. Process was simple and effective. Left with the truck of my dreams 🔥

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DealerRater Mar 13, 2022

Jason L. Was very helpful and this is the second car I buy from him.

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DealerRater Mar 12, 2022

I love Jason costumer service he was great and explained everything for start to finish

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DealerRater Mar 5, 2022

Exelent service fast and they are so friendly thank you I will be back there and I will recomendé to my friends

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DealerRater Feb 25, 2022

Took in my Jeep Grand Cherokee in for service it needed and oil change. I was hesitant since it was noon and a Friday but because it was long overdue I could not wait any longer. I was surprised lobby was busy, floor was busy, did not matter! I was in and out, my concerns were addressed and beyond. Thank you!

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DealerRater Feb 25, 2022

Respectful and responsive which I what I hope for from a dealership. They are service oriented

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DealerRater Feb 24, 2022

Joel Andrade and his team made it easy for me to purchase my 2017 Yukon Denali. I am very pleased with the customer service i was given there. I highly recommend you to come and check out Joel when buying a vehicle. He helps you look for the best vehicle that fits your budget. Definitely sending all my family and friends over to Hawk CDJ! Thanks guys!!

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DealerRater Feb 20, 2022

Easy to work with and they got all the new toys would leave state to deal with them again.

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DealerRater Feb 20, 2022

The customer service I received was outstanding. Jason Beltran had taken time to listen, answered all questions, and made me feel like a customer should feel; appreciated and valued. Additionally, communication with information and follow up contacts were continuous and I was never left waiting. I was always made aware of Jasons schedule so that I knew when he was/wasn't in the office. The deal Jason obtained for me was unbelievable! I have never had such of a positive experience with a salesperson or car dealership like I had at Hawk Jeep and with Jason Beltran. I am ...

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DealerRater Feb 14, 2022

Were very nice and very helpfulthe process was very smooth and all questions were answered

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DealerRater Feb 13, 2022

Had a great experience at Hawk. After having a bad experience at Roesch Chrysler the same day.

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DealerRater Feb 12, 2022

I was very impressed with the service and the no how. Found want was wrong fast.

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DealerRater Jan 31, 2022

Never had a problem when I taken my car for service really fast and always point forward

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DealerRater Jan 26, 2022

Great to deal with , ordered what I wanted and got exactly that, even ordered another truck while I was there

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DealerRater Jan 19, 2022

Justin was great in giving us al the details on the car and coming up with a price we were comfortable paying.

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DealerRater Jan 19, 2022

In an out in no time customer service was top notch and exellent. Honest and truthful.

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DealerRater Jan 17, 2022

My son and I were both looking for new cars. I had good luck in the past with this dealership so we went back. They found us each new cars and we left very happy customers!

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DealerRater Jan 17, 2022

Jason Beltran was the easiest and best to work with. Special ordered a jeep and he made it work

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DealerRater Jan 16, 2022

They have a lot of jeeps, if you are ready to buy a car ask for Justin, he was able to make my experience fast and easy!

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DealerRater Jan 4, 2022

Great inventory Good staff Knowledgeable Understanding Communicative Reliable Respectful Able to work with you on a price

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Cars Jan 3, 2022

I was very happy with my experience in looking for a used car from Hawk Auto Forest Park, Ill and Ryan Castenda, the sales person I worked with. He did a great job in helping me assess various cars I was considered and pointed out things I should be considering that I had not thought about before. This helped me narrow in on the right car. I will definitely work with Hawk Auto and Ryan for future purchases and will give his name to any friends in the market for a used car.

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DealerRater Dec 30, 2021

My oil light came on yesterday. I took a chance on dropping in since I was in the area. I was in and out in 30 minutes. Thanks for getting me in and out on my off day….

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DealerRater Dec 29, 2021

Bought a suv and had key issued and they fixing the problem and will be going back after I pay this one off

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DealerRater Dec 23, 2021

Amazing experience. Ivan had me in and out in no time. Perfect explanation of everything. On of the female service consultants made more coffee for me when I asked. So kind and pleasant. I wouldn't hesitate to come back to this location

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DealerRater Dec 22, 2021

Excellent service. Fast. Courteous. Helpful. Clean waiting area. Understanding that I need to get to work

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DealerRater Dec 20, 2021

We purchased a new Wrangler for our daughter as a surprise for Christmas and Sweet 16 Birthday. The car was "in transit" to the dealership with no definite delivery date, but Jason B. and Brenda J. took every measure possible to ensure the car was delivered in time. They notified us as soon as the car hit the lot and had us in and out of the dealership in an hour. Thank you to Jason, Brenda and the entire team at Hawk DCJR!

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DealerRater Dec 15, 2021

The service and attention that I received at Hawk dealership was professional and I will recommend family and friends to Hawk dealership.

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DealerRater Dec 13, 2021

Our experience here goes back 4 years and they are always so professional and make us feel right at home

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DealerRater Dec 9, 2021

They were great at helping me find my new car, the service was excellent and fast

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DealerRater Dec 8, 2021

I was greeted promptly upon entering the Express Oil Change garage entrance. Very knowledgeable and polite staff. I will definitely be returning for more service of my vehicle.

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DealerRater Dec 7, 2021

Great customer service, very polite and professional. Answered all my questions and was provided a proper finishing time.

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DealerRater Dec 6, 2021

Had my 2019 Dodge SUV in for service of punched Ignacio now key lock. Attempted auto theft. It failed since security equips shut down starter motor. The service department took care of problem. Super caring people!!!!

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DealerRater Nov 30, 2021

Jason Beltran and Steve (manager) were very good, fast, patient and professional. Very positive and fast procedure. Very happy with the new L!

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DealerRater Nov 29, 2021

Everyone is so nice Great vehicle and customer service. Gary goes the extra to make it happen.

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DealerRater Nov 25, 2021

If I didn’t get my right headlight fixed I wouldn’t be able to drive Thanksgiving or likely the whole thanksgiving weekend. Very happy to have gotten it fixed and maybe it took about 30 minutes. Very grateful for the efficient care.

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DealerRater Nov 1, 2021

I had a great experience with Cisco Rangel at Hawk Jeep. Cisco worked with me on getting the Jeep Wrangler Willys with all the add-ons I wanted, and did not pressure me to get things I didn't want. My old 1999 car's sunroof got stuck in the open position while waiting for my car. Cisco and Jesus were nice enough to give me a loaner car free of charge until my Wrangler came in from the factory. That was awesome experience.

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DealerRater Oct 24, 2021

Been a customer for twenty years and always satisfied with all aspects of sales and service process

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DealerRater Oct 19, 2021

Outstanding service , this my second vehicle I purchase at hawk auto and I am very satisfied .

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DealerRater Oct 17, 2021

The dealership had a large stock of cars to choose from which is vastly different from the other dealers I look at.

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DealerRater Oct 16, 2021

We were the first car there when they opened. We had an oil change and tire rotation. The gentleman who took care of us was friendly, welcoming and explained everything. It was a very prompt experience.

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DealerRater Oct 14, 2021

I love it because when I call I get the answers I need and when I come in to get waited on they get right on it and I'm out in no time every one is so nice.

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DealerRater Oct 12, 2021

Everyone at the dealership is polite and courteous, something you rarely find these days. The service was excellent and the tech showed me new features I didn't understand from the owner manual. I hope they keep up the good work.

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DealerRater Oct 7, 2021

This dealership is always sincere and helpful. They are efficient and always provide excellent customer service.

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DealerRater Oct 7, 2021

I had a very good experience at the dealer!! Very professional. Happy with the work done!!

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DealerRater Oct 1, 2021

Christian's customer service skills are outstanding. He was professional, informative, and courteous. He made sure I left feeling like a valued customer.

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DealerRater Oct 1, 2021

Great service and very helpful in the service department. They were also quick and they gave me a free car wash

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DealerRater Oct 1, 2021

My sales person Erica and Cisco provided me with exceptional service. My needs were met my concerns were addressed and taken care of. The sales manager Gary took time to answer my questions which is rare for sales managers. All three of them deserve a 10. Erica even walked the lot with me in heels to look at vehicles.

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DealerRater Sep 29, 2021

It was a pleasure I was a lil overwhelmed at what I wanted to purchase but was given plenty of time to make up my mind

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DealerRater Sep 29, 2021

On Sept. 28, 2021 I purchased my 2018 Toyota RAV 4. And Ken, Paul Oddo, and Gary were very helpful and informative. I really appreciated their help and knowledge. Thanks Again guys.

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DealerRater Sep 26, 2021

Alex Rodriguez is a class act over at Hawk Chrysler Jeep Dodge. Thanks again Sir.

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DealerRater Sep 24, 2021

Enrique went out of his way to assist me in getting what I was looking for.

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DealerRater Sep 22, 2021

The Internet and sales people did a very good job on selling the vehicle. And the finance person had all the paperwork ready to fill out for the lease and I was in-and-out and less than 2 and a 1/2 hours And I am very happy with the vehicle

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DealerRater Sep 8, 2021

Great service from everyone I dealt with. Got myself into the perfect car. I Will recommend the dealership to friends, family and coworkers. Thank you!

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DealerRater Sep 1, 2021

Justin Eick was great to work with, very informative and provided overall great customer service! Look forward to driving my new Jeep! Would recommend to family and friends.

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DealerRater Aug 24, 2021

This was my second time working with Hawk dealership. Much like the first time I really enjoyed my experience and even more my purchase. Sisco was great to work with. I would definitely refer family and friends.

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DealerRater Aug 22, 2021

Quick, helpful, best interest at heart, personable, great inventory, easy step by step procedure. Left with a smile and a new car!

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DealerRater Aug 20, 2021

Jason was great! Got the job done quickly with no pressure!

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DealerRater Aug 19, 2021

Sisco Rangel was an excellent and very patient with us during our time with him in purchasing my Fiat SUV. Thanks again Cisco. See you guys in a couple years.

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DealerRater Aug 18, 2021

We were treated very friendly and they were able to help us. our expectations were met and was able to walk out with what we wanted! Thank you

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DealerRater Aug 17, 2021

Francisco Rangel @ the Forrest park on Roosevelt location was the best representative I’ve ever worked with when car shopping. He made my experience Fast, smooth and easy. He listened to all my needs and wants. He didn’t pressure me into buying any car he made sure it was THE one for me! very professional, respectful and most of all had patience with me! Definitely recommend 1000%

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DealerRater Aug 9, 2021

I highly recommend Jason Beltran. He made buying a car so easy. It was the best car buying experience I've ever had. Great experience.

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DealerRater Aug 6, 2021

Best customer service from Cisco very attentive to what I was looking for. Definitely recommend

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DealerRater Aug 5, 2021

Dealership provided all the necessary assistance in purchasing my new vehicle.

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DealerRater Jul 31, 2021

The dealership was easy to work with. Are sales person was the best. The location of the dealership was a central location. It was a little smaller than expected.

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DealerRater Jul 31, 2021

Everything was great and went smooth the service department is great that’s why I bring my Ram Promaster to Hawk they are not the closest dealer to me but its well worth the extra travel

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DealerRater Jul 28, 2021

Great service experience with their express line. They were able to quickly take care of my needed maintenance items. Thanks and would def use them again for my work fleet repairs.

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DealerRater Jul 28, 2021

Francisco "Sisco" Rangel was excellent his customer service was on point it took less then a hour to get the deal done for my new truck

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DealerRater Jul 21, 2021

Just bought my 4th vehicle from this hawk location yesterday. Had to get it transferred from the oak lawn store and once I showed interest like usual Cisco Rangel jumped into action and made it happen. Very pleased with the vehicle and Steven in financing finished off the process painlessly. Will always return as a customer. Highly recommend this location and Cisco who’s always eager to help out and get the job done.

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DealerRater Jul 17, 2021

My experience was excellent, great customer service and very friendly. They were very helpful. We highly recommend this dealership. Thank you for all your help.

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DealerRater Jul 16, 2021

I love Paul he was very helpful and friendly and he was very understanding and calming ans hw mad a way I love working with him

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DealerRater Jul 15, 2021

Worked with AnnMarie Sedlacek on a flat tire with a nail in it. Absolutely Fantastic! Needed a new tire. Had to buy 2 to get a match. AnnMarie was so ingenious! Decided to use my full size tire as my spare and fit it in my tire well. AnnMarie is an asset to Hawk!!!

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DealerRater Jul 15, 2021

Francisco was very helpful with the purchase of our Jeep! He even helped me with receiving my mats and explaining things in my new jeep! He was very helpful and great to work with !

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Cars Jun 12, 2020

I took my car in for repair and decided to buy a new Jeep. Was treated very well. I came from Joliet to Hawk Chrysler Forest Park because of the great service. Thank you everybody!!

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Cars Jun 3, 2020

Was having an issue with the water pump in my Jeep and Oscar Sotelo took very good care of me. He was very professional and explained the process and set the expectation of when I should get my Jeep back.

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Cars Jul 10, 2019

My experience was great. Alexander Rodriguez was my salesman. He did an awesome job with the buying process. It was late when I went so I left at closing with my truck but he welcomed me back the next day to go over any questions I had.

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Cars Jul 8, 2019

This was my very first time at Hawk in Forest Park. I went in looking to purchase a used Jeep but came out with a brand new 2019 Jeep Renegade. I have to let you know that Barry, my salesperson was super nice, professional and just a down to earth awesome person.

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Cars Jul 7, 2019

Had a really great experience with Jason. He helped us get a good payment on a 2019 Jeep! Recommend this individual if you’re shopping for a new car!

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Cars Jul 2, 2019

Great experience and wonderful people helpful from start to finish and understanding. Alex is great and went out of his way to get everything done and even helped my daughter setup her phone.


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