Customer Testimonials

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DealerRater Oct 4, 2022

It was the best service I've ever had Oscar stop at nothing to make sure I left out in a brand new vehicle. Thanks a million

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DealerRater Oct 3, 2022

Great service in every visit , they are very kind, talked, and made us fell comfortables...

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DealerRater Oct 3, 2022

Service writers and technicians are the best. Everything was checked on my vehicle that needed to be serviced.

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DealerRater Oct 3, 2022

Hawk Is one of the best Horacio is the best sales person I’ve ever had keep up the good work. the best I recommend to everyone

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DealerRater Sep 30, 2022

It was a great experience. My salesman made it easy and made sure I was all taken care of.

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DealerRater Sep 26, 2022

My experience was pleasant. Ray answered all questions and the service was fast. Thank you

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DealerRater Sep 26, 2022

Hawk and my sales person Alan made buying my brand new Jeep Wrangler Rubicon super easy. The price was fair, and negotiation was easy. Thanks!

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DealerRater Sep 19, 2022

Joel was an excellent salesman, I got a great deal on my new Challenger! I would recommend others to buy from here.

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DealerRater Sep 18, 2022

Best service always helping out and taking care of my issues , thanks for everything guys !

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DealerRater Sep 13, 2022

Roger was great! He kept me informed, and I was in and out in a timely manner.

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DealerRater Sep 13, 2022

Excelente muy buena atención si los recomiendo para futuros clientes horario es muy bueno en su trabajo

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DealerRater Sep 9, 2022

Very fast service. In, out. Got a carwash for free. Fixed my problem fast and professional.

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DealerRater Sep 6, 2022

Great and very friend service. Sales man was very persistent on closing a sale and made sure we left satisfied

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DealerRater Sep 1, 2022

Justin was excellent to work with and seemed genuinely interested in getting me the best Wrangler 4xe that I was looking for.

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DealerRater Aug 24, 2022

The service employee that assisted me was very professional & courteous. He updated me while was car was being serviced. Each issue with my car was repaired.

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DealerRater Aug 6, 2022

There are not enough words to express how wonderful this dealership is, thank you for the awesome jeep

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DealerRater Jul 24, 2022

Excellent work done to my vehicle. Ray explained everything in detail. Staff extremely friendly. I would highly recommend Hawk dealership.

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DealerRater Jul 21, 2022

Thank you Joel for all the help! Helped me a lot with my first car!

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DealerRater Jul 19, 2022

It was my second oil change and I have been very happy with the time of wait and the work. I will definitely continue to bring my Jeep back for service.

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DealerRater Jul 17, 2022

The Hall brothers are trust worthy and honest business men, I will be recommending them to people whenever they say they are looking for cars to buy

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DealerRater Jul 13, 2022

I loved the customer service and I would absolutely recommend this place to anyone! Awesome!

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DealerRater Jul 13, 2022

The Service Advisor Lucy was professional and accommodating. She is customer focused and thoughtful. Thanks

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DealerRater Jul 12, 2022

Allen, our salesman was very pleasant. He was actually referred to us from a family member who purchased a vehicle from him in the past.

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DealerRater Jul 1, 2022

Ray is the best. He provided excellent service. Thank you very much! Melinda LaFrey Fitzgerald

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DealerRater Jun 29, 2022

Justin was such a great help with helping me find the perfect car in my budget range and setting the app up on my phone for my new vehicle. He explained everything perfectly and made me feel comfortable with my decision on my new purchase.

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DealerRater Jun 29, 2022

Love this dealership it close and convenient and also the staff is very friendly and courteous

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DealerRater Jun 25, 2022

Mad a purchase there on Friday the 24th with Enrique and Jesus. I must say that I was pretty impressed with the service. I was able to order my car with Enrique back in May. While we waited fro production and delivery, Enrique was sure to reach out with progress updates regularly. That's extra effort is what should the standard in the sales industry. Our deal was worked out in less than an hour and paperwork was done soon after. I made sure to commend the both of them for their effort. There was no pushing for the sale ...

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DealerRater Jun 21, 2022

I had a great experience at Hawk. Sisco was very helpful in letting me look at whatever vehicle caught my eye and was great to work with in finalizing the deal.

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DealerRater Jun 11, 2022

The customer service I received from Ray was outstanding!! He was polite, friendly and knowledgeable.

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DealerRater Jun 5, 2022

I took my car in to have the air conditioner checked due to noise and lose of cooling. Ray's diagnosis was right on point. The tech checked out the car for leaks, refilled the freon and tested with all turning out well in very reasonable time. I really have to say that arranging an appointment was effortless thanks to Ray Fuentes. Thanks for excellent service.

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DealerRater Jun 4, 2022

The dealership was easy to work with. Real streamlined. Steve handled the financing. Oscar was my sales rep. He communicated well and did the things he said he would do. Demonstrated genuine commitment to customer service. Based on my experience, I don't have a reservation recommending this dealership.

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DealerRater Jun 3, 2022

Great experience buying first vehicle. Ryan was very helpful & informative. Highly recommend purchasing a vehicle here.

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DealerRater Jun 1, 2022

Oscar and the other staff was great. I will send business they way for sure !

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DealerRater May 26, 2022

Francisco Rangel has been hands down the best salesman. He was able to get me in a car that I am beyond happy about. Thank you

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DealerRater May 17, 2022

The experience was great from the start especially with Ann Marie. She really took time to explain the process and did it with a smile! Great service advisor!

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DealerRater May 10, 2022

Nice first visit for an oil change, will continue to use Hawk as my preventitive maintenance location

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DealerRater May 3, 2022

I purchased a 2022 Jeep Wrangler from Hawk Chrysler Dodge Jeep and the service was perfect. Alexander worked hard to make sure I left with the vehicle I wanted at the payment that works best for me.

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DealerRater May 2, 2022

Jason L and Heather worked with my car buying consultant (The Car Chick) to help me order a new Grand Cherokee Summit at a very good price for the current market. Everything went smoothly and easily once the car arrived. Jason B took me through the delivery, and I was in and out of the dealership quickly. Great experience.

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DealerRater Apr 29, 2022

Buying a car from Hawk was a wonderful experience and the salesman, Jason beltran was a great informative help. He bent over backwards for me.

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DealerRater Apr 19, 2022

Fantastic experience at Hawk. Super easy, straight forward and chill. Ask for Cisco - best profesional I have ever worked with. I do not enjoy car shopping but this was so unexpectedly enjoyable.

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DealerRater Apr 14, 2022

Quick oil change and tire rotation. Fast and friendly service. Prices were as I expected them to be.

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DealerRater Apr 13, 2022

My engine light was on and needed help, Jorge Nava set me up with an appointment, they found the problem same day and got it fixed. - the servicemen there including Jorge were friendly easy to work with, and explained some things I didn't understand. Thank you Glad I called them the work wash done in a few hours.

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DealerRater Apr 12, 2022

This place was great. Saw an add on their website, their people contacted me, I set up an appointment, the vehicle was ready for test drive and we bought the vehicle straightway as advertised. Wen back two days later to drop off trade in and pick up new vehicle. Everything was great and everything was easy. Go to this place, if you are close or far, this is the place to buy a Jeep in Chicagoland.

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DealerRater Apr 12, 2022

Good service and quick as well. Customer service was very great. In and out in less than an hour.

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DealerRater Apr 9, 2022

The best experience I’ve ever had. They got me in a car that I love and can afford.

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DealerRater Mar 27, 2022

Made the process quick and easy! I was able to get the vehicle I wanted!

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DealerRater Mar 27, 2022

Best buying experience. Joel was very attentive and professional. He answered all my questions. I definitely recommend

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DealerRater Mar 25, 2022

Our experience was extremely pleasant. The salesman, Alex was exceptional, professional and attentive to us.

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DealerRater Mar 24, 2022

Annmarie was pleasant and courteous. She offered me services and made sure my Jeep was moved up in line for service since I was unable to get a rental. She provided a ride for me to and from the dealership. I will ask for her again on my next service visit.

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DealerRater Mar 24, 2022

This dealership is clean, courteous, kind and efficient. I feel confident trusting them with my car.

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DealerRater Mar 22, 2022

Fast, friendly service, attentive staff, clean waiting room with vending machines and large television screens. My car was quickly diagnosed and I received a fair quote for the service. My van’s battery was changed in no time. I even got an oil and filter change and a complimentary car wash all done in 30 minutes. I am a very happy patron.

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DealerRater Mar 21, 2022

I worked with Jason Beltran at Hawk on my most recent purchase of a Jeep Wrangler, and it was the best car buying experience I've had. Everything was straight forward and easy to make decisions. When I came to pick the car up, everything was ready, exactly as we had discussed and I was in and out in under 30 minutes. I would definitely go back to him again!

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DealerRater Mar 21, 2022

Awesome thanks great service and sales nice employees serving fast good at communicating will recommend

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DealerRater Mar 19, 2022

Just purchased a vehicle from Hawk for the first time; a 2022 Wrangler Rubicon. It was by far the best car buying experience I have ever had, and this is my 12th or 13th new car. I dealt with salesman Jason Beltran, and it was such a pleasant experience. I got a great price, and there was zero B.S., the purchase process was so quick and easy! I would recommend that ayone looking to purchase a Jeep goes to Hawk CDJR. I bypassed 5 other Jeep dealerships that were closer to me, and came from Yorkville IL for the purchase. AWESOME ...

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DealerRater Mar 18, 2022

Jason Beltran was very helpful and responsive to all our questions. Great service and very easy purchasing process.

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DealerRater Mar 18, 2022

Best service I have ever received. Process was simple and effective. Left with the truck of my dreams 🔥

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DealerRater Mar 13, 2022

Jason L. Was very helpful and this is the second car I buy from him.

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DealerRater Mar 12, 2022

I love Jason costumer service he was great and explained everything for start to finish

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DealerRater Mar 5, 2022

Exelent service fast and they are so friendly thank you I will be back there and I will recomendé to my friends

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DealerRater Feb 25, 2022

Took in my Jeep Grand Cherokee in for service it needed and oil change. I was hesitant since it was noon and a Friday but because it was long overdue I could not wait any longer. I was surprised lobby was busy, floor was busy, did not matter! I was in and out, my concerns were addressed and beyond. Thank you!

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DealerRater Feb 25, 2022

Respectful and responsive which I what I hope for from a dealership. They are service oriented

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DealerRater Feb 24, 2022

Joel Andrade and his team made it easy for me to purchase my 2017 Yukon Denali. I am very pleased with the customer service i was given there. I highly recommend you to come and check out Joel when buying a vehicle. He helps you look for the best vehicle that fits your budget. Definitely sending all my family and friends over to Hawk CDJ! Thanks guys!!

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DealerRater Feb 20, 2022

Easy to work with and they got all the new toys would leave state to deal with them again.

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DealerRater Feb 20, 2022

The customer service I received was outstanding. Jason Beltran had taken time to listen, answered all questions, and made me feel like a customer should feel; appreciated and valued. Additionally, communication with information and follow up contacts were continuous and I was never left waiting. I was always made aware of Jasons schedule so that I knew when he was/wasn't in the office. The deal Jason obtained for me was unbelievable! I have never had such of a positive experience with a salesperson or car dealership like I had at Hawk Jeep and with Jason Beltran. I am ...

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DealerRater Feb 14, 2022

Were very nice and very helpfulthe process was very smooth and all questions were answered

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DealerRater Feb 13, 2022

Had a great experience at Hawk. After having a bad experience at Roesch Chrysler the same day.

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DealerRater Feb 12, 2022

I was very impressed with the service and the no how. Found want was wrong fast.

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DealerRater Jan 31, 2022

Never had a problem when I taken my car for service really fast and always point forward

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DealerRater Jan 26, 2022

Great to deal with , ordered what I wanted and got exactly that, even ordered another truck while I was there

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DealerRater Jan 19, 2022

Justin was great in giving us al the details on the car and coming up with a price we were comfortable paying.

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DealerRater Jan 19, 2022

In an out in no time customer service was top notch and exellent. Honest and truthful.

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DealerRater Jan 17, 2022

My son and I were both looking for new cars. I had good luck in the past with this dealership so we went back. They found us each new cars and we left very happy customers!

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DealerRater Jan 17, 2022

Jason Beltran was the easiest and best to work with. Special ordered a jeep and he made it work

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DealerRater Jan 16, 2022

They have a lot of jeeps, if you are ready to buy a car ask for Justin, he was able to make my experience fast and easy!

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DealerRater Jan 4, 2022

Great inventory Good staff Knowledgeable Understanding Communicative Reliable Respectful Able to work with you on a price

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Cars Jan 3, 2022

I was very happy with my experience in looking for a used car from Hawk Auto Forest Park, Ill and Ryan Castenda, the sales person I worked with. He did a great job in helping me assess various cars I was considered and pointed out things I should be considering that I had not thought about before. This helped me narrow in on the right car. I will definitely work with Hawk Auto and Ryan for future purchases and will give his name to any friends in the market for a used car.

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DealerRater Dec 30, 2021

My oil light came on yesterday. I took a chance on dropping in since I was in the area. I was in and out in 30 minutes. Thanks for getting me in and out on my off day….

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DealerRater Dec 29, 2021

Bought a suv and had key issued and they fixing the problem and will be going back after I pay this one off

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DealerRater Dec 23, 2021

Amazing experience. Ivan had me in and out in no time. Perfect explanation of everything. On of the female service consultants made more coffee for me when I asked. So kind and pleasant. I wouldn't hesitate to come back to this location

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DealerRater Dec 22, 2021

Excellent service. Fast. Courteous. Helpful. Clean waiting area. Understanding that I need to get to work

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DealerRater Dec 20, 2021

We purchased a new Wrangler for our daughter as a surprise for Christmas and Sweet 16 Birthday. The car was "in transit" to the dealership with no definite delivery date, but Jason B. and Brenda J. took every measure possible to ensure the car was delivered in time. They notified us as soon as the car hit the lot and had us in and out of the dealership in an hour. Thank you to Jason, Brenda and the entire team at Hawk DCJR!

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DealerRater Dec 15, 2021

The service and attention that I received at Hawk dealership was professional and I will recommend family and friends to Hawk dealership.

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DealerRater Dec 13, 2021

Our experience here goes back 4 years and they are always so professional and make us feel right at home

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DealerRater Dec 9, 2021

They were great at helping me find my new car, the service was excellent and fast

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DealerRater Dec 8, 2021

I was greeted promptly upon entering the Express Oil Change garage entrance. Very knowledgeable and polite staff. I will definitely be returning for more service of my vehicle.

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DealerRater Dec 7, 2021

Great customer service, very polite and professional. Answered all my questions and was provided a proper finishing time.

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DealerRater Dec 6, 2021

Had my 2019 Dodge SUV in for service of punched Ignacio now key lock. Attempted auto theft. It failed since security equips shut down starter motor. The service department took care of problem. Super caring people!!!!

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DealerRater Nov 30, 2021

Jason Beltran and Steve (manager) were very good, fast, patient and professional. Very positive and fast procedure. Very happy with the new L!

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DealerRater Nov 29, 2021

Everyone is so nice Great vehicle and customer service. Gary goes the extra to make it happen.

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DealerRater Nov 25, 2021

If I didn’t get my right headlight fixed I wouldn’t be able to drive Thanksgiving or likely the whole thanksgiving weekend. Very happy to have gotten it fixed and maybe it took about 30 minutes. Very grateful for the efficient care.

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DealerRater Nov 1, 2021

I had a great experience with Cisco Rangel at Hawk Jeep. Cisco worked with me on getting the Jeep Wrangler Willys with all the add-ons I wanted, and did not pressure me to get things I didn't want. My old 1999 car's sunroof got stuck in the open position while waiting for my car. Cisco and Jesus were nice enough to give me a loaner car free of charge until my Wrangler came in from the factory. That was awesome experience.

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DealerRater Oct 24, 2021

Been a customer for twenty years and always satisfied with all aspects of sales and service process

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DealerRater Oct 19, 2021

Outstanding service , this my second vehicle I purchase at hawk auto and I am very satisfied .

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DealerRater Oct 17, 2021

The dealership had a large stock of cars to choose from which is vastly different from the other dealers I look at.

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DealerRater Oct 16, 2021

We were the first car there when they opened. We had an oil change and tire rotation. The gentleman who took care of us was friendly, welcoming and explained everything. It was a very prompt experience.

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Cars Jun 12, 2020

I took my car in for repair and decided to buy a new Jeep. Was treated very well. I came from Joliet to Hawk Chrysler Forest Park because of the great service. Thank you everybody!!

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Cars Jun 3, 2020

Was having an issue with the water pump in my Jeep and Oscar Sotelo took very good care of me. He was very professional and explained the process and set the expectation of when I should get my Jeep back.

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Cars Jul 10, 2019

My experience was great. Alexander Rodriguez was my salesman. He did an awesome job with the buying process. It was late when I went so I left at closing with my truck but he welcomed me back the next day to go over any questions I had.

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Cars Jul 8, 2019

This was my very first time at Hawk in Forest Park. I went in looking to purchase a used Jeep but came out with a brand new 2019 Jeep Renegade. I have to let you know that Barry, my salesperson was super nice, professional and just a down to earth awesome person.

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Cars Jul 7, 2019

Had a really great experience with Jason. He helped us get a good payment on a 2019 Jeep! Recommend this individual if you’re shopping for a new car!


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