Customer Testimonials
Everyone is so nice Great vehicle and customer service. Gary goes the extra to make it happen.
If I didn’t get my right headlight fixed I wouldn’t be able to drive Thanksgiving or likely the whole thanksgiving weekend. Very happy to have gotten it fixed and maybe it took about 30 minutes. Very grateful for the efficient care.
I had a great experience with Cisco Rangel at Hawk Jeep. Cisco worked with me on getting the Jeep Wrangler Willys with all the add-ons I wanted, and did not pressure me to get things I didn't want. My old 1999 car's sunroof got stuck in the open position while waiting for my car. Cisco and Jesus were nice enough to give me a loaner car free of charge until my Wrangler came in from the factory. That was awesome experience.
Been a customer for twenty years and always satisfied with all aspects of sales and service process
Outstanding service , this my second vehicle I purchase at hawk auto and I am very satisfied .
The dealership had a large stock of cars to choose from which is vastly different from the other dealers I look at.
We were the first car there when they opened. We had an oil change and tire rotation. The gentleman who took care of us was friendly, welcoming and explained everything. It was a very prompt experience.
I love it because when I call I get the answers I need and when I come in to get waited on they get right on it and I'm out in no time every one is so nice.
Everyone at the dealership is polite and courteous, something you rarely find these days. The service was excellent and the tech showed me new features I didn't understand from the owner manual. I hope they keep up the good work.
This dealership is always sincere and helpful. They are efficient and always provide excellent customer service.
I had a very good experience at the dealer!! Very professional. Happy with the work done!!
Christian's customer service skills are outstanding. He was professional, informative, and courteous. He made sure I left feeling like a valued customer.
Great service and very helpful in the service department. They were also quick and they gave me a free car wash
My sales person Erica and Cisco provided me with exceptional service. My needs were met my concerns were addressed and taken care of. The sales manager Gary took time to answer my questions which is rare for sales managers. All three of them deserve a 10. Erica even walked the lot with me in heels to look at vehicles.
It was a pleasure I was a lil overwhelmed at what I wanted to purchase but was given plenty of time to make up my mind
On Sept. 28, 2021 I purchased my 2018 Toyota RAV 4. And Ken, Paul Oddo, and Gary were very helpful and informative. I really appreciated their help and knowledge. Thanks Again guys.
Alex Rodriguez is a class act over at Hawk Chrysler Jeep Dodge. Thanks again Sir.
Enrique went out of his way to assist me in getting what I was looking for.
The Internet and sales people did a very good job on selling the vehicle. And the finance person had all the paperwork ready to fill out for the lease and I was in-and-out and less than 2 and a 1/2 hours And I am very happy with the vehicle
Great service from everyone I dealt with. Got myself into the perfect car. I Will recommend the dealership to friends, family and coworkers. Thank you!
Justin Eick was great to work with, very informative and provided overall great customer service! Look forward to driving my new Jeep! Would recommend to family and friends.
This was my second time working with Hawk dealership. Much like the first time I really enjoyed my experience and even more my purchase. Sisco was great to work with. I would definitely refer family and friends.
Quick, helpful, best interest at heart, personable, great inventory, easy step by step procedure. Left with a smile and a new car!
Jason was great! Got the job done quickly with no pressure!
Sisco Rangel was an excellent and very patient with us during our time with him in purchasing my Fiat SUV. Thanks again Cisco. See you guys in a couple years.
We were treated very friendly and they were able to help us. our expectations were met and was able to walk out with what we wanted! Thank you
Francisco Rangel @ the Forrest park on Roosevelt location was the best representative I’ve ever worked with when car shopping. He made my experience Fast, smooth and easy. He listened to all my needs and wants. He didn’t pressure me into buying any car he made sure it was THE one for me! very professional, respectful and most of all had patience with me! Definitely recommend 1000%
I highly recommend Jason Beltran. He made buying a car so easy. It was the best car buying experience I've ever had. Great experience.
Best customer service from Cisco very attentive to what I was looking for. Definitely recommend
Dealership provided all the necessary assistance in purchasing my new vehicle.
The dealership was easy to work with. Are sales person was the best. The location of the dealership was a central location. It was a little smaller than expected.
Everything was great and went smooth the service department is great that’s why I bring my Ram Promaster to Hawk they are not the closest dealer to me but its well worth the extra travel
Great service experience with their express line. They were able to quickly take care of my needed maintenance items. Thanks and would def use them again for my work fleet repairs.
Francisco "Sisco" Rangel was excellent his customer service was on point it took less then a hour to get the deal done for my new truck
Just bought my 4th vehicle from this hawk location yesterday. Had to get it transferred from the oak lawn store and once I showed interest like usual Cisco Rangel jumped into action and made it happen. Very pleased with the vehicle and Steven in financing finished off the process painlessly. Will always return as a customer. Highly recommend this location and Cisco who’s always eager to help out and get the job done.
My experience was excellent, great customer service and very friendly. They were very helpful. We highly recommend this dealership. Thank you for all your help.
I love Paul he was very helpful and friendly and he was very understanding and calming ans hw mad a way I love working with him
Worked with AnnMarie Sedlacek on a flat tire with a nail in it. Absolutely Fantastic! Needed a new tire. Had to buy 2 to get a match. AnnMarie was so ingenious! Decided to use my full size tire as my spare and fit it in my tire well. AnnMarie is an asset to Hawk!!!
Francisco was very helpful with the purchase of our Jeep! He even helped me with receiving my mats and explaining things in my new jeep! He was very helpful and great to work with !
Very sweet sales associate and Brian the manager was Great also...jeep is beautiful..inky has it one day so far .... so far so good
The service department at this dealership is very good. Efficient and courteous. However, 1,000 cars with 5mm between them makes it like navigating a mine field. Never have I seen a better place to get your car dinged. It's way over-the-top crowded.
Heather and Sharon totally rock They both took great care of me and Taylor made the finance part smooth and easy Go see them you won't be sorry
Thank you so much Paul & Gary are great salesmen. They have great customer service and they are very helpful with making sure your in the right place.
Ivan is the best service person I have ever worked with!
Performed oil and oil filter change and removed nail in tire within 90 minutes or so.
Very friendly staff everyone was helpful. More like a family
I worked with a great service guy and he was so nice and helpful. The wait time was good and they got me in and out quickly
Aaron was very helpful and honest. Worked with me to get the type of car I wanted. Would highly recommend Hawk dodge and Aaron m.
The entire process was so easy. The staff was so friendly and worked with me to get me the best rate on my new Jeep!
Thank you Jason L & Taylor for making our appointment spectacular. We truly appreciate your efforts! Happy to return to Hawk CDJ. Thanks again for taking care of us!
Technician did an excellent job on his video. He thoroughly examined my vehicle and recommended the necessary services needed to keep the van in excellent condition. Oscar and Roger have been my service advisors and are very kind.
Jason Beltran did a great job on pricing and customer service, highly recommend. He is the Go-To guy in the Midwest! Worth the drive to get the best deal.
Great service ! Found my car and fell in love with it. Salesman was really nice and showed us good service. Will come back here soon
me and my friends and relatives have bought 10 cars from hawk need i say more if i were not happy i would not have came back all my people are very happy with thier cars
Ryan and really everyone I worked with was great! I have used another dealership for many years but things changed I am ready to switch
Jason was the best salesperson to work with! He would give me regular updates and made my experience easy and stress free. I would highly recommend Jason to anyone.
Great customer service, everyone was very friendly and helpful. They guided me and answered any questions I had. The process went pretty quick, I was very satisfied with my new purchase.
AnnMarie the service writer was just superb! Extremely helpful. Kept me informed of my repairs. Gave great advice. Highly recommended! AnnMarie is a welcome addition to your staff!!!
Doors opened a little late, however, once in the service was excellent. I was in and out in record time. I got an oil change and my tires rotated.
Jason Beltran is awesome!! If you’re looking to make your car buying experience less stressful then Hawk dealership in Forest Park is the way to go. From start to finish the services provided was top tier.
THE PROCESS WAS VERY QUICK AND EASY I GOT EXACTLY WHAT I WANTED. WE ARE TO COME TO AN AGRREMENT AND FINALLY I DROVE AWAY IN MY NEW TRUCK...
Gary and Tom are the absolute best they aim to please I am very happy with my New Car every one there was friendly and offer service 🥰🙏🏾
Oscar is a nice service advisor. The young men who drove me to and from the dealership were extremely respectful and kind. This dealership will always have my business!
Amazing car and service! We loved getting the video update on our car. So happy that we have bought a car from Hawk auto!!! Thanks
Jason was very helpful and friendly Great service I was impressed by the fact that the whole transaction wasn't forced The financial person we met was awesome I will refer Jason to others
I had an awesome experience from beginning to driving off the lot. Paul is amazing! I would recommend Hawk to anyone looking for a car.
Alex R awesome salesman stellar service. Process was seamless and I got the exact car that I wanted. Thank you for a smooth process Alex highly recommend.
Jason was good to us the moment we stepped foot in the building. He assisted us from start to finish in getting our super awesome Jeep Gladiator. I’d say he went above and beyond with the customer service, was very knowledgeable, and honest. The financing department also provided excellent communication and customer service. I left with my brand new Jeep Gladiator extremely satisfied. Highly recommend Hawk CDJ to anyone looking for friendly, competent, respectful customer service while hunting for a CDJ.
When I first walked in to the dealership during the week, I did not have the best experience and ended up leaving pretty upset that day because not only was I waiting for over 20min I had my appointment scheduled at 7pm didn't get helped until 7:30ish I didn't feel like the sales person had the motivation to try and sell a car, BUT upon looking at their website I saw the truck that i wanted and at a reasonable price so i decided to give this dealership one more shot and to be honest I am super ...
Service Rep Quetzalcoatl Torres is very kind and knowledgeable , He calls and Texts with details about my car. Keeps me in the loop. and great mechanics here at the dealership
The service department is outstanding! Courteous and great problem solvers! I actually look forward to visiting because they are so awesome! I highly recommend them!
Great experience and great customer service. Showed me a alot of options and didn't pressure me to get anything I didn't want. Great job!!!
I was a fantastic working with Justin toady. I was very happy with the entire experience. Best past was that I didn't feel pressured nor rushed throughout the process.
My service with Alex was fast and friendly!! My appointment was for 8am but I came in early, 730am, by 759am I was on my way home! I will definitely be back! Thank you!
Mr. Green Introduced me to Tom and Gary Hall they helped me sign and drive same day quickly. Got me and my kids a new car with the features and space we needed and wanted! Thanks again fellas! Definitely have already referred friends and family!
Great experience & quick service this is my 1st service since I bought my car. No problems as of this point I hope to kee it that way
Ray was Extremely Knowledgeable, understanding, and he provided Great Customer Service!! As difficult of a year this has been The team took great care of my vechile and I am a satisfied customer. Thank you so much Ray!
I noticed a scuff on the front bumper right before I drove my new car off the lot. Hawk remedied it as quickly as possible.
My husband and I have purchased 3 vehicles from here and the experience has been exceptional! Justin is great and always meets our needs! Thank you!
Aaron Mazzini was just fantastic. I don’t have anything else to say. Why do do make the customer write a novel to simply acknowledge the great service provided?? You make these things so long nobody wants to finish them.
I'm in the market for a minivan and want Hybrid, AWD and panoramic sunroof. I've been looking on-line and visiting dealerships. After looking at inventory on-line, I've visited 2 Toyota dealerships and 3 Chrysler dealerships (Toyota has AWD and Hybrid while Chrysler Hybrid and panoramic sunroof). Alex Rodriguez was the ONLY salesman to pay much attention to me at all, even though I'm typically the person in our family who picks out what car we purchase. I told Alex (as I'd told the other 3 salesmen) upfront that I was only wanting to look at the van. He ...
Jason L. was excellent! Professional, courteous, and very knowledgeable. Smoothest car purchase I've ever made. I could not be happier with my purchase. Thanks guys!!
I went in looking for a new or used truck with everything I wanted the price I wanted to pay and they came through with everything it was a very pleasent experience
Excellent service, updated me on my service. Clean waiting area. Explained what was wrong and what I need to do. I will recommended this dealership to all of my family and friends.
Justin was fantastic! He listened to my needs and helped me find the perfect vehicle for my family. I love my new car and look forward to working with Hawk again in the future.
This is the second time I been there for service to my car. I will thank Annie once again for her great customer care service
Purchased a brand new Jeep with the help of Jason Beltran. 100% would buy another vehicle from him. Will be giving his contact information to other people looking to purchase a new Jeep.
Help me find the right choice and gave me the best price for my trade in best sales person I ever worked with Great work
Great service got my battery replaced and installed in about 1 hour very Convenient location not far from my house like 15 minutes away will return again for future service.
The staff was professional & courteous. The service advisor Steve kept me informed with the services recommended to repair my car & the costs. Very much appreciated.
Today I had an appointment at Hawks I was greeted at the door by Jason. Great salesman. I will be back again. I bought 3cars from Hawks I will be back again.
I am a proud owner of my first hybrid van! Thank you to all the staff especially ALEX a Honest and caring salesman who went above and beyond his job, JESUS a great manager who in my 3 month long journey of shopping for a van is the only manager that I can truly say cared for what would make us happy, and TAYLOR who closed it all up and I happily gave my money to 🙂, thank you 3 for making it happen! I am impressed by their hard work and dedication to their job, and that has made me a part ...
Roger was very personable and knowledgeable. My car was quickly attended to while i waited. The waiting area was very nice as well. Although i did not purchase my car from Hawk, I will return to have my car serviced there.
We would recommend Justin to anyone. Friendly. Makes the entire experience of buying a car as less stressful and more fun. Treats everyone with respect and courtesy.
Everything was as smooth and easy as could be. Justin was amazing to work with from start to finish. It was really one of the best buying experiences I’ve ever had. Many thanks to the HawkCDJ team.
My sales person was awesome and made this the best car buying experience ever! I’m glad I came to Hawk auto after leaving Mercedes.
Justin was very personable. He was amazing in helping us find the best possible car. He went above and beyond expectations. Thank you so much!
I took my car in for repair and decided to buy a new Jeep. Was treated very well. I came from Joliet to Hawk Chrysler Forest Park because of the great service. Thank you everybody!!
Was having an issue with the water pump in my Jeep and Oscar Sotelo took very good care of me. He was very professional and explained the process and set the expectation of when I should get my Jeep back.
My experience was great. Alexander Rodriguez was my salesman. He did an awesome job with the buying process. It was late when I went so I left at closing with my truck but he welcomed me back the next day to go over any questions I had.
