Customer Testimonials
Amazing car and service! We loved getting the video update on our car. So happy that we have bought a car from Hawk auto!!! Thanks
Jason was very helpful and friendly Great service I was impressed by the fact that the whole transaction wasn't forced The financial person we met was awesome I will refer Jason to others
I had an awesome experience from beginning to driving off the lot. Paul is amazing! I would recommend Hawk to anyone looking for a car.
Alex R awesome salesman stellar service. Process was seamless and I got the exact car that I wanted. Thank you for a smooth process Alex highly recommend.
Jason was good to us the moment we stepped foot in the building. He assisted us from start to finish in getting our super awesome Jeep Gladiator. I’d say he went above and beyond with the customer service, was very knowledgeable, and honest. The financing department also provided excellent communication and customer service. I left with my brand new Jeep Gladiator extremely satisfied. Highly recommend Hawk CDJ to anyone looking for friendly, competent, respectful customer service while hunting for a CDJ.
When I first walked in to the dealership during the week, I did not have the best experience and ended up leaving pretty upset that day because not only was I waiting for over 20min I had my appointment scheduled at 7pm didn't get helped until 7:30ish I didn't feel like the sales person had the motivation to try and sell a car, BUT upon looking at their website I saw the truck that i wanted and at a reasonable price so i decided to give this dealership one more shot and to be honest I am super ...
Service Rep Quetzalcoatl Torres is very kind and knowledgeable , He calls and Texts with details about my car. Keeps me in the loop. and great mechanics here at the dealership
The service department is outstanding! Courteous and great problem solvers! I actually look forward to visiting because they are so awesome! I highly recommend them!
Great experience and great customer service. Showed me a alot of options and didn't pressure me to get anything I didn't want. Great job!!!
I was a fantastic working with Justin toady. I was very happy with the entire experience. Best past was that I didn't feel pressured nor rushed throughout the process.
My service with Alex was fast and friendly!! My appointment was for 8am but I came in early, 730am, by 759am I was on my way home! I will definitely be back! Thank you!
Mr. Green Introduced me to Tom and Gary Hall they helped me sign and drive same day quickly. Got me and my kids a new car with the features and space we needed and wanted! Thanks again fellas! Definitely have already referred friends and family!
Great experience & quick service this is my 1st service since I bought my car. No problems as of this point I hope to kee it that way
Ray was Extremely Knowledgeable, understanding, and he provided Great Customer Service!! As difficult of a year this has been The team took great care of my vechile and I am a satisfied customer. Thank you so much Ray!
I noticed a scuff on the front bumper right before I drove my new car off the lot. Hawk remedied it as quickly as possible.
My husband and I have purchased 3 vehicles from here and the experience has been exceptional! Justin is great and always meets our needs! Thank you!
Aaron Mazzini was just fantastic. I don’t have anything else to say. Why do do make the customer write a novel to simply acknowledge the great service provided?? You make these things so long nobody wants to finish them.
I'm in the market for a minivan and want Hybrid, AWD and panoramic sunroof. I've been looking on-line and visiting dealerships. After looking at inventory on-line, I've visited 2 Toyota dealerships and 3 Chrysler dealerships (Toyota has AWD and Hybrid while Chrysler Hybrid and panoramic sunroof). Alex Rodriguez was the ONLY salesman to pay much attention to me at all, even though I'm typically the person in our family who picks out what car we purchase. I told Alex (as I'd told the other 3 salesmen) upfront that I was only wanting to look at the van. He ...
Jason L. was excellent! Professional, courteous, and very knowledgeable. Smoothest car purchase I've ever made. I could not be happier with my purchase. Thanks guys!!
I went in looking for a new or used truck with everything I wanted the price I wanted to pay and they came through with everything it was a very pleasent experience
Excellent service, updated me on my service. Clean waiting area. Explained what was wrong and what I need to do. I will recommended this dealership to all of my family and friends.
Justin was fantastic! He listened to my needs and helped me find the perfect vehicle for my family. I love my new car and look forward to working with Hawk again in the future.
This is the second time I been there for service to my car. I will thank Annie once again for her great customer care service
Purchased a brand new Jeep with the help of Jason Beltran. 100% would buy another vehicle from him. Will be giving his contact information to other people looking to purchase a new Jeep.
Help me find the right choice and gave me the best price for my trade in best sales person I ever worked with Great work
Great service got my battery replaced and installed in about 1 hour very Convenient location not far from my house like 15 minutes away will return again for future service.
The staff was professional & courteous. The service advisor Steve kept me informed with the services recommended to repair my car & the costs. Very much appreciated.
Today I had an appointment at Hawks I was greeted at the door by Jason. Great salesman. I will be back again. I bought 3cars from Hawks I will be back again.
I am a proud owner of my first hybrid van! Thank you to all the staff especially ALEX a Honest and caring salesman who went above and beyond his job, JESUS a great manager who in my 3 month long journey of shopping for a van is the only manager that I can truly say cared for what would make us happy, and TAYLOR who closed it all up and I happily gave my money to 🙂, thank you 3 for making it happen! I am impressed by their hard work and dedication to their job, and that has made me a part ...
Roger was very personable and knowledgeable. My car was quickly attended to while i waited. The waiting area was very nice as well. Although i did not purchase my car from Hawk, I will return to have my car serviced there.
We would recommend Justin to anyone. Friendly. Makes the entire experience of buying a car as less stressful and more fun. Treats everyone with respect and courtesy.
Everything was as smooth and easy as could be. Justin was amazing to work with from start to finish. It was really one of the best buying experiences I’ve ever had. Many thanks to the HawkCDJ team.
My sales person was awesome and made this the best car buying experience ever! I’m glad I came to Hawk auto after leaving Mercedes.
Justin was very personable. He was amazing in helping us find the best possible car. He went above and beyond expectations. Thank you so much!
Alan was very professional and easy to talk to. He got me exactly what I was looking for at a price that worked for me.
In and out quick on an oil change and tire rotation. Thank you to ray the service manager Oscar and Alex. Will be back, for sure. Drove all the way from will county because the local dealer, you had to make an appointment.
Extremely pleasant, organized, and professional! Brought my vehicle in for an oil change and multi point inspection. Very quick and clean. Will definitely be back!
Jason Beltran did an excellent job! Weather was cold he walked around with us showed us anything and everything we were looking for test drove several vehicles close the deal very professionally!
Great team from the appointment scheduler through the sales team and finance office! Really top notch customer service and during a pandemic and days before Christmas!! Couldn’t have asked for anything more! Thank you!!
Jason was very friendly, example things abut the Summit that I was unaware off. Very knowledgeable about the product. He and Taylor made this experience worthwhile. Thank you both
The first spanish sales rep make us feel very uncomfortable, either offer sit , just left outside looking"supposly for the car I ask for and always on the phone. I believe he thought because we are spanish we have no money or credit to buy it. Thank God Francisco pass next to us and start take care of us. He is a good sales rep, with good behavior and customer service.
Jason always goes above & beyond! Been loyal and doing business with him for the last 10yrs! Couldn’t ask for a better sales man. Keep up the good work man.
Great experience, HCDJ has a group of people that are honest and hard working to meeting the buyers needs. Justin was extremely knowledgeable and awesome to deal with. Brian understood my price point and got us there within any haggle. Taylor made the finance seem stress free.
We had a great experience at Hawk. From the time we walked in till the time we drove off in our new van. Great people!
James was great. He was considerate, cut to the chase, didn't play games with us. He was honest about both strengths and shortcomings of the vehicle and we very much appreciated his level of engagement. Compared with another competitor's dealership the difference was night and day.
Awesome experience and the whole process was easy and made me feel comfortable. I would highly recommend Hawk and the staff I dealt with I truly appreciated it
Very customer friendly, was greeted at the door immediately upon arrival and felt very welcome and respected. Working with Aaron from sales was an absolute pleasant experience. He was very helpful and straight forward with me. Brian and Taylor were great to work with as well. Excellent experience.
Great new feature with video in text for service update. BUT, the issues i brought the jeep in for surfaced again next day so now need another visit.
Alex was very helpful and customer service was very friendly and fast. This is my fifth Jeep and the fourth from this dealership and will be coming back for service, and when I'm ready for a new vehicle this is where I will go.
Jason was great. Came to Hawk after not getting a deal at another dealer. Hawk Jeep and Jason made that deal happen. Great job. thanks!!!
Aaron was a great sales rep. He helped tremendously with making this experience great & being able to walk away with the best fit vehicle. All employees that we worked with at Hawk were wonderful! Thank you.
Alex R. helped me very well, he made the process smooth and was available at any time when I had questions regarding my new purchase. The greatest!
Great customer service, very friendly, fast pace, quiet environment, and very safe. (Considering this Covid 19 pandemic). I drove off the car lot very satisfied!
PAUL WAS GREAT! HE WAS ABLE TO GET ME APPROVED OVER THE PHONE AND WHEN I CAME TO THE DEALERSHIP I WAS OUT IN LESS THAN TWO HOURS. PAUL IS GREAT AT WHAT HE DOES, I HIGHLY RECOMMEND!!!!!
Jason was a pleasure to work with. He doesn't mess around and is very helpful with the process of purchasing a factory order Jeep. I wish all dealers were this easy to work with!
Very professional with excellent service on finding the vehicle I wanted. Cisco was pleasantly patient. This is my 2nd vehicle from Hawk dealership. Thank you.
Great experience from start to finish. Jason B was our sales consultant and he was fantastic. Easy process. Felt fair and was not pressured at all during process. The finance steps were easy and quick as well. Highly recommend this dealership and Jason B.
Alexander was my sales person in today’s visit, he was very professional and guided me in the right direction with my purchase of a Jeep Wrangler. Thank you Jesus frank for making my dreams come true!!!
People are friendly. Service is great. And no high pressure 'upselling' of things I don't want or need. I plan to keep using Hawk for all my Jeep service needs. And when it is time to buy my next vehicle, Hawk will be my first stop.
The service was excellent the finance manager was excellent the people was pleasant everyone that worked at Hawk was kind and friendly I would tell all my friends about hawk auto
Erica and Gary are amazing Love love my new car Thank you for all you do Gail I would recommend this place to friend last and family
Jason Beltran was amazing helped with a new car thank you for everything you did for us. His vibe was beyond friendly and made us feel comfortable
Thank you for making it so easy to purchase a new car. I really appreciate Alex taking the time to show me features of the Jeep Wrangler.
Brought in for oil change and they also took care of two recalls and rotated tires all in a very timely matter. Excellent service worth the 45 minute drive
I just want to say if you are looking for a Vehicle,Hawk Chrysler Dodge in Forest Park is the place to go . Jason Beltran is such a wonderful person to deal with .All the people here are Awesome. They do what they need to do to make the customers happy .Thank you Hawk Chrysler Dodge.I would recommend this Dealership for sure ..
Jason was great! He was friendly, listened to my needs, and got me a great deal. I would recommend this dealership to all my friends and family.
Jason Beltran was amazing, I couldn't of picked a better place to purchase my new car. I will be telling everyone I know to go to this dealership.
Jason was amazing! He was super friendly and worked with us the whole time. I have already told me people about him! Only reason we completed the process was because of him!
I have to say that my experience at Hawk was amazing. Justin E. was welcoming, kind, knowledgeable and fun to speak with. He listened to what I wanted and made the deal happen in record timing. If you want top tier service, enter the main door and work with Justin E who sits near the entrance! The financing personnel were also very helpful and the closing paperwork process was quick and simple. Thank you all!
Went into the dealer with a set monthly payment in mind. The salesman and staff worked and before I left with my new vehicle they had my payment in my desired range. Would go back in the future!
My service visit was excellent from start to finish. The service adviser was knowledgeable, friendly and helpful. He explained everything fully, letting me know just when he expected the work to be done.
Everyone was friendly, process was straight forward, they worked with me. Great service. I'd shop here again and recommend it to friends or relatives.
Great customer service from everyone on your team!!! Paul Oddo and Erica Dragomir worked together as a TEAM to make my first purchase at Hawk Chrysler Dodge Jeep a Great One!! Gary too, was also very informative on the financial side and was very detailed. Thanks Again!!!
Excellent and quick service, no appointment needed for oil change/ tire rotation. Q was responsive to my vehicle needs, so I’ll definitely be back!!
I had a wonderful experience the staff was amazing from the moment I got to the door .. my sales person Paul Oddo was beyond amazing and very professional... made my experience quick and simple not to mention Gary Hall the finance manager was A+ very knowledgeable and fast ..
Great service and fixed one of the major issues. Would definitely come back here instead of any other facility since they were giving me the wrong recommendations.
It is the best agency where they give me the best service all the time, the seller treated us the best and explained everything. I will recommend it.
Evelyn was polite, courteous and very knowledgeable regarding my vehicle concerns. She completed my request quickly and professionally. Awesome experience Evelyn And I appreciate you!
courteous and competent service reps - who did NOT try to sell additional (unneeded) services; prompt and efficient service to the vehicle; good service package. THANKS
The staff is always great. They are friendly and thorough. It seems they can always get me in. Can’t believe an oil change costs $73! That seems way out of line
Fastest buying experience ever, by far they have my referral for sure. Was able to work out a great deal. Happy with my choice for sure.
Alan Rubalcaba he is Very helpful, very professional, very honest when it came time to talk about numbers. He was very understanding when it came to what I was looking for in a vehicle. Definitely will be going to him in the future when looking for another vehicle. 10/10 would recommend!
Service was OUTSTANDING today! I dropped off a tire with a nail. I was called a little over an hour later and said that it was ready. When I cam e back for the installation. It took 5 minutes! I cannot express my gratitude for the exceptional service. I worked with Carlos. He was so wonderful!!!1
I came in with unrealistic intentions on buying a new charger scat pack and trading in my 2019 gmc that I still owed a lot on. It really started out as a dream and I really didn’t think I was going to be able to do it. Hawk really came through and made it possible. They gave me more than I thought they would for my GMC and got me a new loan with a really reasonable interest rate with out all that normal BS that comes with buying a car. Thanks a lot guys!!!
Straight and to the point, honest and genuine. They answered ally questions and were a pleasure to work with. Thank you Justin E. And staff! Best experience I’ve ever had!
Knowledge. Trustworthy communication. Jason had very good rationale for our purchase and matched us with the best choice for our circumstances. We got a tutorial on the features of the vehicle
Great service. Kept me updated on services from beginning to end of work through text messaging. Which is a great idea. I an Very satisfied
We shifted our service business for our 2 Jeeps from another dealership to Hawk to follow the excellent service we knew we'd get from Roger Mansfield.
Both Jim Kinney and Jason Beltran were great to work with. They answered all of our questions and went the second mile in customer service.
My experience was excellent. Customer service representatives were very friendly and helpful. The service was completed in the time frame that was given. They even sent video of overall work that may need attention
Jason Beltran our sales person was very knowledgeable and helpful to my wife and I in making the right choice of vehicle to purchase. He quickly and accurately explained the process and what he could do in order for us to be satisfied. The buying process was rather quick and we were on our way home in our new 2020 Grand Cherokee Limited X!! Smiles all the way.
Paul, Gary, and his team were amazing! They got me my dream car and helped me with everything. They are so professional and are experts!! Would recommend them to anyone!!
Awesome salesmen! Tom Hall is professional and extremely helpful. He asked us specific questions to meet our needs. Gary in Finance was wonderful and explained all documents we signed. We were so impressed with our experience, we ended up purchasing 3 vehicles for our family.
Great service once I was able to get in. There can be a problem getting to talk with a service provider. It took me 2 days. Oscar is always pleasant and helpful
Very little waiting time. Fast service. Best of all, there was no attempt to upsell. Usually I am told that every filter and belt Is putting my family in danger.
Very pleasant experience. Recommend Jason and Jim highly. Thanks again. My wife loves it. It’s her daily driver to work and around the town.
Excellent service, the staff was great and everything went smooth. Great Customer service, my salesman Jason was really helpful and was able to answer my questions and concerns. I love my new car.
Jason Beltran helped us buy our first Jeep and he was truly amazing. If you head to Hawk Jeep give him a call. Thanks Jason.
I took my car in for repair and decided to buy a new Jeep. Was treated very well. I came from Joliet to Hawk Chrysler Forest Park because of the great service. Thank you everybody!!
Was having an issue with the water pump in my Jeep and Oscar Sotelo took very good care of me. He was very professional and explained the process and set the expectation of when I should get my Jeep back.
