New 2026 RAM PROMASTER 3500 TRADESMAN CARGO VAN SUPER HIGH ROOF 159' WB EXT
- VIN: 3C6MRVSG2TE151178
- Stock: D260195
New 2026 RAM ProMaster Super High Roof
VIN: 3C6MRVSG2TE151178STOCK: D260195Basic Info
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Exterior:Bright White Clear-Coat Exterior Paint
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Drivetrain:4x2
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Interior:Black Interior Color
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Transmission:9-Spd 948TE Auto Transmission
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Engine:3.6L V6 24V VVT
Key Features
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Adaptive Cruise Control
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Android Auto
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Apple CarPlay
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Backup Camera
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Bluetooth
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Fog Lights
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Forward Collision Warning
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Keyless Entry
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Parking Sensors / Assist
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Push Start
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Satellite Radio Ready
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Side-Impact Air Bags
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WiFi Hotspot
Description
Vehicle Details
Exterior
- Wheel Center Cap
- Tire Mobility Kit
- Nexen Brand Tires
- Black Front Bumper
- Black Rear Step Bumper
- Gray Bodyside Moldings and Gray Fender Flares
- Black Side Windows Trim
- Black Door Handles
- Black Manual Side Mirrors w/Convex Spotter and Manual Folding
- Trailer Style Mirrors
- Exterior Mirrors w/Supplemental Signals
- Light Tinted Glass
- Fully Galvanized Steel Panels
- Black Grille
- Split Swing-Out Rear Cargo Access
- Reflector Halogen Daytime Running Headlamps
- Cab Clearance Lights
Interior
- 4-Way Driver Seat -inc: Manual Recline and Fore/Aft Movement
- Driver Seat Armrest
- Passenger Seat
- Manual Telescoping Steering Column
- Front Cupholder
- Glove Box
- Driver Foot Rest
- Front Cloth Headliner
- Urethane Gear Shifter Material
- Mini Overhead Console and 1 12V DC Power Outlet
- Front Map Lights
- Fade-To-Off Interior Lighting
- Front Only Vinyl/Rubber Floor Covering
- Cargo Features -inc: Tire Mobility Kit
- Cargo Space Lights
- Global Telematics Box Module (TBM)
- 4G LTE Wi-Fi Hotspot
- Integrated Center Stack Radio
- Connectivity - US/Canada
- For Details, Visit DriveUconnect.com
- For More Info, Call 800-643-2112
- Instrument Panel Bin, Dashboard Storage, Driver And Passenger Door Bins
- Power 1st Row Windows w/Driver And Passenger 1-Touch Down
- Driver Information Center
- Outside Temp Gauge
- Digital/Analog Appearance
- Seats w/Vinyl Back Material
- Fixed Front Head Restraints
- Black/Gray Seats
- Immobilizer
- 1 12V DC Power Outlet
Entertainment
- Radio w/Seek-Scan, Clock, Speed Compensated Volume Control, Aux Audio Input Jack, Steering Wheel Controls, Voice Activation and Uconnect External Memory Control
- 4 Speakers
- Streaming Audio
- Integrated Roof Antenna
- GPS Antenna Input
- 1 LCD Monitor In The Front
Mechanical
- Engine: 3.6L V6 24V VVT
- 4.08 Axle Ratio
- Heavy Duty Suspension
- GVWR: 9,350 lbs
- 50 State Emissions
- Front-Wheel Drive
- Engine Oil Cooler
- 95-Amp/Hr 800CCA Maintenance-Free Battery w/Run Down Protection
- 180 Amp Alternator
- Towing Equipment -inc: Trailer Sway Control
- 4300# Maximum Payload
- Gas-Pressurized Shock Absorbers
- Front And Rear Anti-Roll Bars
- Electric Power-Assist Steering
- 24 Gal. Fuel Tank
- Single Stainless Steel Exhaust
- Strut Front Suspension w/Coil Springs
- Solid Axle Rear Suspension w/Leaf Springs
- 4-Wheel Disc Brakes w/4-Wheel ABS, Front And Rear Vented Discs, Brake Assist, Hill Hold Control and Electric Parking Brake
- Brake Actuated Limited Slip Differential
- Trim: Super High Roof
- Drivetrain: 4x2
Safety
- Side Impact Beams
- Dual Stage Driver Seat-Mounted Side Airbags
- Forward Collision Warning-Plus
- Collision Mitigation-Front
- Driver Monitoring-Alert
- Tire Specific Low Tire Pressure Warning
- Dual Stage Driver Front Airbags
- Curtain 1st Row Airbags
- Outboard Front Lap And Shoulder Safety Belts -inc: Height Adjusters and Pretensioners
Tech Specs
- Vehicle Name: Ram ProMaster Cargo Van
- Body Style: Extended Cargo Van Super High Roof
- Body Code: V
- Drivetrain: Front Wheel Drive
- Passenger Capacity: 2
- Base Curb Weight: 5051
- Gross Axle Wt Rating - Front: 4630
- Gross Axle Wt Rating - Rear: 5291
- Curb Weight - Front: 3155
- Curb Weight - Rear: 1896
- Gross Vehicle Weight Rating Cap: 9350
- Gross Combined Wt Rating: 12000
- Dead Weight Hitch - Max Trailer Wt.: 5000
- Dead Weight Hitch - Max Tongue Wt.: 500
- Wt Distributing Hitch - Max Trailer Wt.: 6410
- Wt Distributing Hitch - Max Tongue Wt.: 641
- Maximum Trailering Capacity: 6410
- Engine Order Code: ERF
- Engine Type: Regular Unleaded V-6
- Displacement: 3.6 L/220
- Fuel System: Sequential MPI
- SAE Net Horsepower @ RPM: 276 @ 6400
- SAE Net Torque @ RPM: 250 @ 4400
- Trans Order Code: DFH
- Trans Type: 9
- Trans Description Cont.: Automatic w/OD
- Trans Description Cont. Again:
- First Gear Ratio (:1): 4.71
- Second Gear Ratio (:1): 2.84
- Third Gear Ratio (:1): 1.91
- Fourth Gear Ratio (:1): 1.38
- Fifth Gear Ratio (:1): 1.00
- Sixth Gear Ratio (:1): 0.81
- Reverse Ratio (:1): 3.81
- Trans PTO Access: No
- Transfer Case Model: None
- Transfer Case Power Take Off: No
- Cold Cranking Amps @ 0° F (Primary): 800
- Cold Cranking Amps @ 0° F (2nd): 800
- Maximum Alternator Capacity (amps): 180
- Engine Oil Cooler: Regular Duty
- Suspension Type - Front: Strut
- Suspension Type - Rear: Leaf
- Axle Type - Front: Independent
- Axle Type - Rear: Rigid Axle
- Axle Ratio (:1) - Front: 4.08
- Axle Ratio (:1) - Rear: 4.08
- Front Tire Order Code: TWA
- Rear Tire Order Code: TWA
- Spare Tire Order Code:
- Front Tire Size: LT225/75R16
- Rear Tire Size: LT225/75R16
- Spare Tire Size:
- Front Wheel Size: 16 X 6
- Rear Wheel Size: 16 X 6
- Spare Wheel Size:
- Front Wheel Material: Steel
- Rear Wheel Material: Steel
- Spare Wheel Material:
- Steering Type: Rack-Pinion
- Turning Diameter - Curb to Curb: 46.8
- Brake Type: 4-Wheel Disc
- Brake ABS System: 4-Wheel
- Brake ABS System (Second Line): 4-Wheel
- Disc - Front (Yes or ): Yes
- Disc - Rear (Yes or ): Yes
- Front Brake Rotor Diam x Thickness: 11.8
- Rear Brake Rotor Diam x Thickness: 11.8
- Drum - Rear (Yes or ):
- Rear Drum Diam x Width:
- Fuel Tank Capacity, Approx: 24
- Front Head Room: 43
- Front Leg Room: 38.8
- Front Shoulder Room: 74.8
- Front Hip Room: 65.9
- Wheelbase: 159
- Length, Overall: 250.6
- Width, Max w/o mirrors: 80.3
- Overhang, Front: 37.6
- Ground to Top of Load Floor: 21
- Ground Clearance, Front: 7.7
- Ground Clearance, Rear: 7.7
- Rear Door Type: Split Swing-Out
- Side Door Type: Sliding
- Cargo Area Length @ Floor to Seat 1: 160.2
- Cargo Area Width @ Beltline: 75.6
- Cargo Box Width @ Wheelhousings: 55.8
- Seventh Gear Ratio (:1): 0.70
- Eighth Gear Ratio (:1): 0.58
- Model Group: ProMaster
- Vehicle Segment: Large Van
- Vehicle Type: Extended Cargo Van
- Body Cab Style: Extended Cargo Van
- Engine Displacement Units: 3.6
- Engine Camshaft: DOHC
- Engine Block Type: aluminum
- Engine Cylinder Count: 6
- Engine Valve Count: 4
- Country of Origin: Mexico Ram Truck
Details
- 3.6L V6 24V VVT Engine
- 4.5 Additional Gallons of Gas
- 4G LTE Wi-Fi Hot Spot
- 50 State Emissions
- Adaptive Cruise Control with Stop and Go
- Apple CarPlay
- Black
- Black / Gray Seats
- Black Interior Color
- Bright White Clear-Coat Exterior Paint
- Cargo-Compartment Floor Mat by Mopar
- Class IV Receiver-Hitch
- Cloth Bucket Seats
- Customer Preferred Package 2TB
- Driver Seat Armrest
- Exterior Mirrors with Heating Element
- Exterior Mirrors with Supplemental Signals
- For Details Visit DriveUconnect.com
- For More Info, Call 800-643-2112
- Front License Plate Bracket
- Fuel Fill / Battery Charge
- Global Telematics Box Module (TBM)
- Google Android Auto™
- GPS Antenna Input
- GVW Rating - 9,350 Pounds
- Integrated Center-Stack Radio
- LT225/75R16E BSW 10-Ply Rated All-Season Tires
- Nexen Brand Tires
- ParkSense Rear Park-Assist System
- Power-Adjustable Convex Auxiliary Mirrors
- Power-Adjustable Mirrors
- Power-Folding Mirrors
- Ram Connect (Connected Services) with Trial
- SiriusXM Radio Trial Subscription
- TorqueFlite FWD Automatic Transmission
- Two Additional Key Fobs
- Uconnect 5 with 7-Inch Touch Screen Display
- 16-Inch x 6.0-Inch Steel Wheels
- Convenience Group
- Customer Preferred Package 22B
- Full-Size Spare Tire
- Power Group
- Premium Heavy-Duty Suspension
- Storage Group
- Upfitter's Prep Package
- 12V power outlets 2 12V power outlets
- ABS Brakes 4-wheel antilock (ABS) brakes
- ABS Brakes Four channel ABS brakes
- Adaptive cruise control Adaptive cruise control with stop and go
- Air conditioning Yes
- All-in-one key All-in-one remote fob and ignition key
- Alternator Type Alternator
- Antenna Integrated roof audio antenna
- Armrests front driver Driver seat armrest
- Auto door locks Auto-locking doors
- Aux input jack Auxiliary input jack
- Basic warranty 36 month/36,000 miles
- Battery charge warning
- Battery run down protection
- Battery type Lead acid battery
- Beverage holders Front beverage holders
- Body panels Fully galvanized steel body panels with side impact beams
- Bodyside moldings Gray bodyside moldings
- Brake assist system Predictive brake assist system
- Brake pad warning Brake pad wear indicator
- Brake type Brembo 4-wheel disc brakes
- Bulb warning Bulb failure warning
- Bumpers front Black front bumper
- Bumpers rear Black rear bumper
- Cargo light Cargo area light
- Cargo mats MOPAR vinyl/rubber cargo mat
- Clearance lights Cab clearance lights
- Climate control Manual climate control
- Clock Digital clock
- Convex spotter Power driver and passenger convex spotter mirrors
- Corrosion perforation warranty 60 month/unlimited
- Cruise control Cruise control with steering wheel mounted controls
- Cylinder head material Aluminum cylinder head
- Door ajar warning Rear cargo area ajar warning
- Door bins front Driver and passenger door bins
- Door handle material Black door handles
- Door locks Power door locks with 2 stage unlocking
- Door mirror style Black door mirrors
- Door mirror type Trailer style side mirrors
- Door mirrors Power door mirrors
- Drive type Front-wheel drive
- Driver attention monitor Drowsy Driver Detection
- Driver foot rest
- Driver information center
- Driver seat direction Driver seat with 4-way directional controls
- Electronic parking brake
- Electronic stability control Crosswind Assist electronic stability control system with anti-roll
- Emissions ULEV II emissions
- Engine block material Aluminum engine block
- Engine Configuration Pentastar V6
- Engine cooler Engine oil cooler
- Engine Location Front mounted engine
- Engine Mounting direction Transverse mounted engine
- Engine Pentastar 3.6L V-6 DOHC, variable valve control, regular unleaded, engine with 276HP
- Engine Short Pentastar 3.6L V-6 DOHC
- Engine temperature warning
- Engine/electric motor temperature gauge
- External memory Uconnect external memory control
- Fenders Gray fender flares
- First-row windows Power first-row windows
- Floor coverage Front floor coverage
- Floor covering Front vinyl floor covering
- Fob engine controls Smart key with push button start
- Fog lights Front fog lights
- Folding door mirrors Power folding door mirrors
- Forward collision warning Forward Collision Warning-Plus
- Front anti-roll Front anti-roll bar
- Front head restraints Fixed front seat head restraints
- Front impact airbag driver Driver front impact airbag
- Front reading lights
- Front seat upholstery Cloth front seat upholstery
- Front seatback upholstery Vinyl front seatback upholstery
- Front side impact airbag driver Seat mounted side impact driver airbag
- Fuel Type Regular unleaded
- Gearshifter material Urethane gear shifter material
- Glove box Standard glove box
- Grille style Black grille
- Handsfree Bluetooth handsfree wireless device connectivity
- Headlight type Reflector headlights
- Headlights Halogen headlights
- Headlights on reminder
- Headliner coverage Front headliner coverage
- Headliner material Cloth headliner material
- Heated door mirrors Heated driver and passenger side door mirrors
- Height adjustable seatbelts Front height adjustable seatbelts
- Hill start assist
- Ignition Spark ignition system
- Ignition type Push-button
- Illuminated entry
- Immobilizer
- Instrumentation display Digital/analog instrumentation display
- Interior 120V AC power outlets 1 interior 120V AC power outlet
- Interior courtesy lights Fade interior courtesy lights
- Internet access 4G LTE Wi-Fi Hot Spot mobile hotspot internet access
- Internet radio capability
- Key in vehicle warning
- Keyfob cargo controls Keyfob trunk control
- Keyfob keyless entry
- License plate front bracket Front license plate bracket
- Limited slip differential Brake actuated limited slip differential
- Lock-up transmission
- Low level warnings Low level warning for oil, coolant, fuel, washer fluid and brake fluid
- Low tire pressure warning Tire specific low air pressure warning
- Manual driver seat controls Driver seat manual reclining and fore/aft control
- Manual passenger seat controls Passenger seat manual reclining and fore/aft control
- Mobile app access
- Multiple headlights Multiple enclosed headlights
- Number of airbags 4 airbags
- Number of beverage holders 5 beverage holders
- Number of doors 3 doors
- Number of first-row screens 1 total number of 1st row displays
- Oil pressure warning
- One-touch down window Driver and passenger one-touch down windows
- Over the air updates
- Overdrive transmission
- Overhead airbags Curtain first-row overhead airbags
- Overhead console Mini overhead console
- Paint Non-metallic paint
- Parking sensors ParkSense rear parking sensors
- Passenger doors rear right Sliding right rear passenger door
- Passenger seat direction Front passenger seat with 4-way directional controls
- Pedestrian detection Pedestrian/Cyclist Emergency Braking
- Powertrain type ICE
- Powertrain warranty 120 month/100,000 miles (FLT)
- Primary display size 7 inch primary display
- Primary display touchscreen Primary monitor touchscreen
- Radiator
- Radio AM/FM/SiriusXMsatellite
- Rear anti-roll Heavy-duty rear anti-roll bar
- Rear bumper step
- Rear camera ParkView rear mounted camera
- Rear cargo door Split swing-out rear cargo door
- Rear Springs Regular grade rear springs
- Roadside warranty 60 month/60,000 miles
- Running lights Daytime running lights
- Satellite trial 6 month satellite trial subscription
- Seatbelt pretensioners Front seatbelt pretensioners
- Seatbelt pretensioners number 2 seatbelt pre-tensioners
- Seating capacity 2
- Seek scan
- Selectable mode transmission Tow/Haul Mode selectable mode transmission
- Sequential shift control
- Service interval warning Service interval indicator
- Shifter boot Leatherette shifter boot
- Shock absorbers Gas-pressurized shock absorbers
- Smart device integration Apple CarPlay/Android Auto smart device wireless mirroring
- Spare tire Full-size spare tire with steel wheel
- Spare tire location Spare tire mounted underneath the vehicle
- Speakers number 4 speakers
- Speakers Standard grade speakers
- Special paint Monotone paint
- Speed sensitive volume
- Springs front Front coil springs
- Springs rear Rear leaf springs
- Steering Electric power-assist steering system
- Steering mounted audio control Steering wheel mounted audio controls
- Steering type Rack-pinion steering
- Steering wheel material Urethane steering wheel
- Steering wheel telescopic Manual telescopic steering wheel
- Supplemental cargo lighting Supplemental cargo area lighting
- Suspension Heavy-duty ride suspension
- Suspension ride type front Independent front suspension
- Suspension ride type rear Rigid axle rear suspension
- Suspension type front Strut front suspension
- Suspension type rear Leaf spring rear suspension
- Tachometer
- Tailgate control Tailgate/power door lock
- Tailpipe Stainless steel single exhaust
- Temperature display Exterior temperature display
- Tinted windows Light tinted windows
- Tire mobility kit
- Tires LT225/75QR16 AS BSW front and rear tires
- Towing class Class IV tow rating
- Towing hitch Trailer hitch
- Towing trailer sway Trailer sway control
- Traction control All-speed ABS and driveline traction control
- Traffic sign information Traffic Sign Recognition
- Transmission electronic control
- Transmission fluid temperature warning Transmission fluid temp warning
- Transmission oil cooler
- Transmission TorqueFlite 9-speed automatic
- Transmission Type Automatic
- Trip computer
- Trip odometer
- Turn signal in door mirrors Turn signal indicator in door mirrors
- Under seat tray front Front under seat tray
- Upfitter switches
- USB ports 4 USB ports
- Variable panel light Variable instrument panel light
- Ventilated brakes Front and rear ventilated disc brakes
- Voice activated audio Voice activated audio controls
- Wheel covers Wheel hub covers
- Wheels 16 x 6-inch front and rear silver steel wheels
- Window Trim Black side window trim
- Wipers Variable intermittent front windshield wipers
- Wireless streaming Bluetooth wireless audio streaming
- Quick Order Package 22B Tradesman
- 4 Speakers
- AM/FM radio: SiriusXM
- Radio: Uconnect 5 w/7" Display
- SiriusXM Radio Service
- Air Conditioning
- Power steering
- Power windows
- Remote keyless entry
- Steering wheel mounted audio controls
- Heavy Duty Suspension
- Rear Heavy Duty Stabilizer Bar
- Traction control
- 4-Wheel Disc Brakes
- ABS brakes
- Front anti-roll bar
- Front wheel independent suspension
- Low tire pressure warning
- Overhead airbag
- Rear anti-roll bar
- Brake assist
- Electronic Stability Control
- ParkSense Rear Park Assist System
- ParkView Rear Back-Up Camera
- Front Fog Lamps
- Adaptive Cruise Control w/Stop & Go
- 100 Amp Battery
- 220 Amp Alternator
- Bodyside moldings
- Exterior Mirrors w/Heating Element
- Exterior Mirrors w/Supplemental Signals
- Power Adjust Mirrors
- Power Folding/Heated Mirrors
- Power-Adjustable Convex Aux Mirrors
- Premium Heavy Duty Suspension
- Turn signal indicator mirrors
- 115V Auxiliary Power Outlet
- 12V Rear Auxiliary Power Outlet
- 4G LTE Wi-Fi Hotspot
- Additional Key Fobs (2)
- Apple CarPlay/Android Auto
- Auxiliary Switches
- Connectivity - US/Canada
- Driver door bin
- For Details, Visit DriveUconnect.com
- Google Android Auto
- Integrated Center Stack Radio
- MOPAR Cargo Compartment Floor Mat
- Outside temperature display
- Overhead console
- Telescoping steering wheel
- Upfitter Electronic Module (VSIM)
- 4-Way Manual Adjust Front Passenger Seat
- Black/Gray Seats
- Driver's Seat Mounted Armrest
- Front Bucket Seats
- Passenger Bucket Seat
- Cargo Net
- Passenger door bin
- Rear Cargo LED Lamp
- Shelf Above Roof Trim
- Underseat Storage Tray
- Class IV Receiver Hitch
- Wheel Center Cap
- Wheels: 16" x 6.0" Steel
- Variably intermittent wipers
- 4.08 Axle Ratio
- Driver Air Bag
- Front Side Air Bag
- Front Head Air Bag
- AM/FM Stereo
- ABS
- Third Passenger Door
- Front Wheel Drive
- V6 Cylinder Engine
- Gasoline Fuel
- Daytime Running Lights
- Keyless Entry
- Power Door Locks
- Power Steering
- Adjustable Steering Wheel
- Tires - Front All-Season
- Tires - Rear All-Season
- Traction Control
- Power Windows
- Intermittent Wipers
- A/T
- Satellite Radio
- MP3 Capability
- Variable Speed Intermittent Wipers
- Steering Wheel Audio Controls
- Integrated Turn Signal Mirrors
- Transmission w/Dual Shift Mode
- Tire Pressure Monitor
- Trip Computer
- Steel Wheels
- Bluetooth Connection
- Back-Up Camera
- Stability Control
- Brake Assist
- Keyless Start
- Auxiliary Audio Input
- WiFi Hotspot
- 9-Speed A/T
- Brake Actuated Limited Slip Differential
- Smart Device Integration
- Front Collision Mitigation
- Requires Subscription
- Driver Monitoring
Contact a Top Rated Specialist
Sisco Rangel
Certified Stellantis Professional
Kristopher Kevorkian
Sales
Matthew Cacheux
Certified Stellantis Professional
Hawk Chrysler Dodge Jeep Ram Fiat Specialists
Sisco Rangel
Certified Stellantis Professional
Jul 07, 2026
Excellent service—friendly, prompt, and with very clear
Excellent service—friendly, prompt, and with very clear explanations of the work being done on the vehicle.
Jun 26, 2026
Always very pleased with services performed especially
Always very pleased with services performed especially ,the video of inspection and requirements of service needed.
Sep 10, 2025
I had such a wonderful experience at Hawk Jeep!
I had such a wonderful experience at Hawk Jeep! From the moment I walked in, I was greeted by friendly and welcoming salespeople who made the entire process easy and enjoyable. Cisco went above and beyond to help and accommodate every step of the way, making sure I felt comfortable and informed. The showroom itself is beautiful and really adds to the overall experience. I couldn’t be happier with my new car and the way I was treated throughout the process. Highly recommend this dealership to anyone looking for not just a car, but a truly great customer experience!
Sep 09, 2025
It was such a great experience from start to finish.
It was such a great experience from start to finish. Definitely would recommend to family and friends.
Aug 31, 2025
I cannot recommend this dealer enough.
I cannot recommend this dealer enough. The day before I came in, I had just lost my dad. I was trying to help my mom by finding a fair deal to offload his car, and I was completely exhausted and emotional. Walking into Hawk Auto in that state, I braced myself for stress, but instead, I was met with kindness, patience, and compassion. Francisco and the entire team went above and beyond. I never once felt pressured or like someone was taking advantage of me. They worked hard to do everything they could, and they made one of the hardest moments of my life a little easier. Even the small gestures stood out, like Ibrahim giving my nephew a “1 of 1” drawing that he proudly hung in his room. It was genuine, thoughtful, and human. I left not only with a fair deal, but with deep gratitude. Thanks to their honesty and care, I’ll always remember this experience. Forever thankful to the team, and I guess that means I’m a Jeep owner for life.
Kristopher Kevorkian
Sales
Jul 07, 2026
Excellent service—friendly, prompt, and with very clear
Excellent service—friendly, prompt, and with very clear explanations of the work being done on the vehicle.
Matthew Cacheux
Certified Stellantis Professional
May 23, 2026
This where my family has been doing business for sometime
This where my family has been doing business for sometime now. I’m glad to be Bach in the Jeep Family again.
Alex Alverio
Certified Stellantis Professional
Jun 13, 2026
I got in contact with this dealership.
I got in contact with this dealership. I showed interest in one particular Jeep. I got 4 text messages, 3 emails, and 1 phone call to schedule and confirm an appointment to see the Jeep. I got to the main building and told them I had an appointment. I gave them the names of those who contacted me. They told me I was in the wrong building. Drove to a second building. There they asked if I was with capital one. I said no. They asked ok what's my challenge? I said I'm not here to finance. They said I was in the wrong building. Had to go back to the first building. A sales rep finally asked how they can help me. I told him I'm looking for a particular Jeep. He went and brought it. It was supposed to be a brand new Jeep. It was dirty on the outside and had crumbs by the cup holders. It had 2404 miles on it already. Windshield washer fluid was almost empty. There was a citation inside the glove box for another car. Turns out one of the managers drove the vehicle. They showed me the sales numbers and even used detailing the car as a negotiation token. They tried to sell it 6k above sticker price as new. This was not a new car anymore, it was used. I refuse to pay that much. After a bit of back and forth on the worth of the vehicle, they brought in the aftermarket parts manager to negotiate. We ended up about 11.5k less than what they initially asked. They detail the Jeep and changed the oil for free. We sign the paperwork late in the evening. The next morning I wired the money and had confirmation they received it. I called the sales rep to follow up on the wire transfer. He said he would get back to me within one hour. Didn't hear back from him. The rest of that Friday I kept reaching out to sales rep. No response. I called the dealership operator asking for a sales or finance manager to call me back. No one called. I tried the sales rep again, he claimed they still haven't gotten the money. I email the dealership general manager Jim asking for a few minutes of his time, no response. I got my Jeep on Monday, but with only one key. According to the sales rep the technician who work on the Jeep took it by mistake and won't be back until Thursday. The sales rep asked me to REMIND HIM a few days later on Thursday about the second key. Thursday came, it took several tries reaching out before the sales rep responded. Finally they admitted they lost the second key. I asked how can you assure me my Jeep was safe with a lost second key. No answer. About a week later I got my second key but had to drive back to the dealership. I had bought a different Jeep at a different location months earlier. With this dealership every step is a struggle. I didn't like the lack of response from the managers nor their negotiation tactics. I'm still not sure if my Jeep is safe with a lost key out there.
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to 7901 Roosevelt Rd - Forest Park, IL 60130
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(708) 366-1001Disclaimer:
*New vehicle pricing includes all applicable rebates and incentives. MSRP is the Manufacturer’s Suggested Retail Price (MSRP) of the vehicle. All pricing and payments do not include tax, title, license, and dealer Doc fee of $377.63. See dealer for details. Pricing and availability may vary based on a variety of factors, including options, dealer, specials, fees, and financing qualifications. Consult your dealer for actual price and complete details. Vehicles shown may have optional equipment at additional cost.
* The estimated selling price that appears after calculating dealer offers is for informational purposes, only. You may not qualify for the offers, incentives, discounts, or financing. Offers, incentives, discounts, or financing are subject to expiration and other restrictions. See dealer for qualifications and complete details.
* Images, prices, and options shown, including vehicle color, trim, options, pricing and other specifications are subject to availability, incentive offerings, current pricing and credit worthiness.
* Max payload/towing estimate ratings shown. Additional options, equipment, passengers, and cargo weight may affect payload/towing weights. See dealer for details.
* In transit means that vehicles have been built, but have not yet arrived at your dealer. Images shown may not necessarily represent identical vehicles in transit to your dealership. See your dealer for actual price, payments and complete details.
Max payload/towing estimate ratings shown. Additional options, equipment, passengers, and cargo weight may affect payload/towing weights. See dealer for details.
