Stellantis, the parent company of several major automotive brands, including Jeep and Ram, has recently announced a recall affecting the radio software in certain vehicles. This Stellantis recall aims to address potential safety and functionality issues that could arise from the malfunctioning software. Be sure to check if your vehicle is on the list, and find out what you need to do to ensure your vehicle is in proper working order.
Affected Vehicles
The Stellantis recall impacts a significant number of Jeep and Ram models. Specifically, the affected vehicles include:
- 2021-2023 Jeep Grand Cherokee: Known for its off-road capabilities and luxurious features, the Grand Cherokee is a popular choice among SUV enthusiasts.
- 2021-2023 Jeep Wrangler: An icon in the SUV market, the Wrangler is celebrated for its rugged design and spectacular off-road performance.
- 2021-2023 Ram 1500: A leading model in the pickup truck segment, the Ram 1500 is appreciated for its powerful performance and advanced features.
- 2021-2023 Ram 2500 and 3500: These heavy-duty trucks are known for their towing capabilities and durability, making them favorites for demanding tasks and commercial use.
If you own one of these Stellantis-produced cars, it’s important to stay informed about the recall and take appropriate action to ensure your vehicle’s safety and functionality.
Details of the Recall
The recall centers around a flaw in the radio software that could potentially lead to several issues. The primary concern is that the software malfunction could cause the radio display to become unresponsive or even go blank. This problem impacts entertainment and navigation systems and could disrupt the functioning of crucial vehicle alerts and notifications displayed on the screen.
In some cases, the software glitch might prevent the radio from turning off when the vehicle is shut down, causing battery drain and potential start-up issues. Given the integrated nature of modern vehicle electronics, this recall is a precautionary measure to prevent any cascading failures that could compromise vehicle safety.
Steps for Vehicle Owners
If you own an affected vehicle from these model years, addressing this recall is crucial. Here’s what you need to do:
- Check Your Vehicle Identification Number (VIN): Stellantis will notify owners of the affected vehicles. However, you can proactively check if your vehicle is part of the recall by entering your VIN on the official Stellantis recall website or contacting your local dealer.
- Schedule a Service Appointment: Once you confirm that your vehicle is included in the recall, schedule a service appointment with an authorized Jeep or Ram dealership. They will perform the necessary software update to fix the issue at no cost.
- Prepare for the Service Visit: Before taking your vehicle in for service, ensure that you back up any personal data stored in your infotainment system. The software update should not affect your data, but it’s always a good practice to have a backup.
- Stay Informed: It is best to keep an eye on any further communications from Stellantis regarding this recall. As the situation evolves, we may provide additional updates or instructions.
Reliable Service at Hawk Chrysler Dodge Jeep Ram
For Jeep and Ram owners affected by the recent Stellantis vehicle recalls, Hawk Chrysler Dodge Jeep Ram is here to help. Our experienced technicians are well-versed in handling Stellantis car recalls and will ensure that your vehicle receives the necessary updates efficiently and professionally.
Don’t delay addressing this important recall. Visit our service center to resolve any issues related to this recall and keep your vehicle in optimal condition. Our team is committed to providing exceptional service, ensuring your Jeep or Ram continues to deliver the performance and reliability you expect.